The Players

• AOL Instant Messenger AOL
• ICQ ICQ/AOL
• MSN Messenger Service Microsoft MSN
• Yahoo! Messenger Yahoo!
• iChat Apple
• Jabber Jabber
• Odigo Messenger Odigo
• Prodigy Instant Messaging Prodigy.com

The Business of Instant Messaging

• Is Instant Messaging good for e-commerce? CNN.com
• Under IT's Rader, Instant Messaging Invades Corporate Desktops CIO Update
• Instant Messaging Can Usher in Instant Problems EarthWeb
• The Instant-Mess Age Washington Post
• Can iSight, iChat Catch Enterprise IM Wave? MacNewsWorld
• Businesses Embrace Instant Messaging By David Strom
• Instant messaging: A powerful business tool Boston.com
• Instant Messaging Market In Flux TechWeb

Government Intervention

• FTC not likely to force AOL to open IM USA Today
• FCC adds to instant messaging standards mess NetworkWorldFusion
• FCC To Air Instant-Messaging War TechWeb

Casualties

• CMGion to Ax Instant Messaging Service Internet.com

Microsoft's Hailstorm

• Microsoft's HailStorm Unleashed Joe Wilcox, Cnet News.com
• Legal Storm Brewing Over Microsoft's HailStorm Aaron Pressman and Keith Perine, thestandard.com
• Building User-Centric Experiences An Introduction to Microsoft HailStorm Anne K. Fujita, Journal of Technology Law and Privacy
• Did AOL Shoot the Messenger? Jim Hu, CNET News.com

AOL against other messaging services

• AOL's Instant Messaging Monopoly? Wired News
• Instant message fight shows power shift Jim Hu, CNET News.com
• AOL blocks Microsoft Net messaging Jim Hu and Sandeep Junnarkar, CNET news.com
• New MSN Messenger fuels rivalry against AOL Jim Hu, CNET News.com
• AOL vs. Microsoft: a messaging primer USA Today
• Odigo, AOL fight over instant messaging connections Jim Hu, CNET News.com

Developing a Standard for Instant Messaging

• Instant messaging battle goes to Washington Jim Hu, CNET News.com
• Group to weigh instant messaging standard proposals Jim Hu, CNET News.com
• Pressure mounts for instant messaging standard Jim Hu, CNET News.com
• Instant Messaging Standards trying to surface
  • Gates urges regulators to address instant messaging C|Net
  • AOL out of instant messaging standard bake-off InfoWorld.com

Teaming up

• Instant Messaging's 'Big Three' Agree to Interoperate EarthWeb
• Jabber Chats Up Gateway to IBM EarthWeb
• AOL, MSN, and Yahoo Join for IM Network ECommerce Times
• AOL, Yahoo, and MSN To Integrate Messaging TechNewsWorld
• Microsoft Boasts AOL, Yahoo Interop Win for LCS 2005 CRN

The future of Instant Messaging

• Executive Conversation: The Future of Instant Messaging is Simple, Secured, and Self Managed HNS
• Taking the Mess Out of Instant Messaging TechNewsWorld
• Predicting the Future of Instant Messaging PCWorld
• Macromedia Demos Future of Instant Enterprise Communications; Instant Messaging and Web Conferencing Come Together in Technology Preview TMCnet

Reference Material

• Instant messaging Webopedia